How to Attract the Right Design Projects (and Say No to the Wrong Ones)

As an interior designer, you love what you do. But let's be honest, sometimes it's tempting to say "yes" to every project that comes your way, even ones that don’t thrill you. It's easy to think that taking on every job will bring more money, more exposure, and more success. But the truth is that turning down projects is an essential part of running a successful design business. So let’s explore some key considerations for filtering inquiries and rejecting poor matches gracefully.

Identify Your Niche and Goals

Choosing the right project starts with identifying your specialty and interests. Think about your ideal client and the type of design work that excites you the most. For instance, if you're a minimalist designer, it might not be a good fit to take on a project for someone who wants a cluttered and eclectic space. Focusing on your strengths and passions will not only make the project more enjoyable for you, but it will also result in a better outcome for the client and boost your portfolio in the desired direction.

Keep Your Online Presence in Line

Your website and online content are crucial assets in representing your business and its image. Having a consistent brand identity helps to weed out clients who won't resonate with your style or vision. On the other hand, a well-crafted brand image will be more memorable and attract the right clients who share your design philosophy and aesthetic, leading to better projects for you. In addition, if your website provides clear information about your services and pricing, it’s more likely that you’ll hear from people who are already keen on what you have to offer.

Screen Inquiries with Your Questionnaire

Investing time and effort into creating an intentional online inquiry form can save you a lot of future work. Not only does it help filter out inquiries that may not be a solid match, but it’s also a way for potential clients to get to know your business. By asking specific questions about aspects including style, budget, scope, and timeline, your online form can effectively attract clients who are aligned with you. Using limited multiple-choice options, especially with a budget, offers insight into your price range and can also prevent mismatches from contacting you in the first place. Even if an unsuitable client still reaches out, your online form can still help you quickly determine whether or not they're a good fit.

Go With Your Gut

One of the most important things to take into account when choosing a design project is your gut instinct. If something feels off or if you have any doubts about the project or the client, you shouldn’t underestimate your intuition. Your gut instinct is often your subconscious picking up on something that your conscious mind may not have noticed. Trusting your gut can save you a lot of time, energy, and possibly negative experiences.

Turn Down Projects with Grace

It's inevitable that there will still be some projects that won't move forward as hoped. When you come to that realization, send the interested parties a gracious email that thanks them for their interest and recommends other designers who could be a better match for their project. You could say something like: "Thank you for reaching out to us. We appreciate your interest in our work! After carefully reviewing your inquiry, we believe that other designers could be a better match for your needs in terms of [budget/style/timeline]." This approach shows your professionalism and consideration, and it’s a win-win-win situation if you have a referral agreement with designers whose specialties or capacities are outside of yours.

It's natural to feel hesitant about turning down a potential project, especially when business is slow. However, it's essential to recognize the value of saying "no" to the wrong match. Doing so doesn’t mean waiting around for the perfect project to come along, but rather keeps you free to fine-tune your marketing strategies so that a better match can find you. In the end, it's about building a fulfilling career in interior design, and that starts with making the right choices about the projects you take on.

xx, Danae

Attract the Clients You Want with Your Brand Identity

As an interior designer, you already know how crucial it is to create a space that speaks to our clients' personalities and accommodates their needs. But, to attract the right clients and provide an outstanding experience from the very beginning, a solid brand identity is key. When it comes to standing out in a sea of competitors, the "face" you show the world is everything. So, let's dive into what makes up your brand identity and discover ways to make it shine!

What is your brand identity?

A brand identity is essentially the personality, visual style, and voice of your interior design business that communicates who you are, what you stand for, and what sets you apart from the competition. And all of these elements are best compiled in a brand book, which becomes the ultimate guide for your team.

Identifying Your Target Client

Before you can create a brand identity that resonates with your target client, you need to have a clear understanding of who they are. Think about who you would enjoy working with and feel fulfilled helping. How old are they, or what life stage are they in? What income level or budget do they have? What are their values, and what’s their lifestyle like? And what are their pain points? Use this information to create a detailed client persona that you will keep in mind, as they are the inspiration behind every aspect of your brand identity.

Defining Your Unique Selling Proposition

Your USP is what sets you apart from the competition and makes you the obvious choice for potential clients. To define your USP, start by identifying what makes you different from other interior designers in your area. This could be a specific design style, a unique approach to client communication, or a focus on a niche like sustainability or wellness. Once you've identified your unique strengths, use them to create a clear and compelling message that communicates why you're the best choice for clients who share your values and appreciate your expertise.

Creating Your Visual Brand Elements

Your brand elements or brand assets typically consist of the visual and design components that make up the brand's look and feel, which are used consistently across all marketing and communication channels to create a recognizable and cohesive brand presence. This includes your logo design (and its variations), color palette, typography, iconography, patterns or textures, layout templates, and usage guidelines for all of the above. Work with a talented graphic designer to create a cohesive and memorable visual identity.

Establishing Your Voice

A clear and consistent brand voice is crucial for creating a strong and memorable brand identity that resonates with your target audience. Your brand voice is the tone, personality, and language you use in all of your written communications, from your website and social media to your newsletters and client communications. To define your brand voice, brainstorm the words and phrases that would best resonate with your ideal client and use them consistently. 

Building the Online Experience

From your social media to your website, the content you present–and the way you present it–all sends a message about your company. So make sure it delivers the right sensations, such as luxury, sophistication, or approachability, depending on your brand personality. Pay attention to website templates and click paths that will affect how potential clients perceive your company through their user experience. Consider hiring a web designer to help you create a tasteful and strategic website that showcases your brand identity.

Using Targeted Advertising

If you want to get your business in front of the right people, targeted advertising is a great way to do it. Social media platforms like Facebook and Instagram offer ways to advertise directly to your ideal clients. By creating ads that are consistent with your brand identity and visually appealing, you'll be able to grab the attention of the people you want to work with. So, take advantage of these advertising tools and put your business where it needs to be!

Researching Like-Minded Brands

When it comes to building a strong brand identity, you don't have to limit yourself to the interior design industry. There are plenty of other companies out there that can inspire you, from fashion to technology. Look for brands that share your values and personality and see how they express themselves visually and through messaging. This can help you create a brand identity that stands out from the rest and feels uniquely you.

Measuring Your Success

Just like you're always tweaking your business, don't forget to keep an eye on how your brand is doing. Make some specific goals and benchmarks to help you keep track of how well your branding is working. That could mean checking website traffic, how many people are engaging with you on social media, or how many customer referrals you're getting. When you have a good handle on how your brand is performing, you can keep it in tune with your audience and keep your business growing.

You've just had a quick glimpse into the vast world of brand identity, but there's still so much to explore. As a designer, you already possess some talents that are useful in creating a brand identity, but don't be shy to get some expert help from graphic design and marketing professionals to ensure that every aspect of your brand stands out. By developing an outstanding brand identity for your interior design business and sharing it with your team, you'll become a magnet for your perfect clients and projects!

xx, Danae